Program description
AFC Mortgage Group LLC and its loan officers text people who ask us about home financing and people we are helping with a loan. We send two kinds of messages:
- Marketing and follow-up texts about your inquiry and your home financing options: check-ins from your loan officer, reminders about next steps, educational tips, and offers to review your numbers. Some are sent using automated technology.
- Service texts about something you asked for or a loan in process: replies to your messages, appointment confirmations and reminders, application links, document requests, loan status and closing updates, and post-closing servicing notices.
Marketing texts go out only between 9:00 AM and 8:00 PM Eastern Time.
How you opt in
You opt in to our texts in any of these ways:
- Our website forms: the quote form, property listing pages, the investor report, and our "book a call" forms. Directly above each submit button we show this disclosure, and submitting the form is your agreement:
By submitting, I agree that AFC Mortgage Group LLC (NMLS #2801) and its loan officers may contact me by text and phone at this number, including marketing texts and texts sent using automated technology, about my inquiry and home financing options. Consent is not a condition of any purchase or loan. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.
- Booking pages: when you schedule a call with our team or a loan officer, the same disclosure is shown above the schedule button.
- Our application portal: the same disclosure is shown when you create your account to start an application, and the application itself asks for your texting preference.
- Facebook and Instagram lead forms: our Meta Instant Forms include a disclaimer that submitting the form lets AFC Mortgage Group contact you by phone and text about your inquiry.
- Texting us first: when you text one of our numbers, we reply to your message. If we ask whether you would like ongoing texts, replying YES opts you in.
- Telling your loan officer: if you agree on a phone call that we may text you, your loan officer records that agreement in our system.
Consent is not a condition of any purchase or loan. You can opt out at any time.
Message frequency and cost
- Message frequency varies with your inquiry and where your loan is in the process.
- Message and data rates may apply depending on your mobile carrier plan.
- Carriers are not liable for delayed or undelivered messages.
Opt out: reply STOP
Reply STOP to any message to stop all texts from that number. We confirm once and send nothing further. To opt back in, reply START.
Help: reply HELP
Reply HELP to any message and we answer:
AFC Mortgage Group: for help call (203) 452-9899 or reply to this text. Msg & data rates may apply. Reply STOP to opt out.
You can also reach us at (203) 452-9899 or afc@afcmortgagegroup.net.
Data sharing
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
For full details, see our Privacy Policy and Terms of Service.
Contact us
- AFC Mortgage Group LLC
- 471 Monroe Turnpike, Monroe, CT 06468
- 1490 Post Road, Fairfield, CT 06824
- Phone: (203) 452-9899
- Email: afc@afcmortgagegroup.net
- NMLS #2801