AFC Mortgage Group

Terms of Service

Last updated: April 8, 2026

AFC Mortgage Group LLC | NMLS #2801

1. Acceptance of Terms

By accessing or using the AFC Mortgage Group LLC ("AFC") website, online portal, or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

AFC Mortgage Group LLC is a licensed mortgage brokerage (NMLS #2801) operating in the state of Connecticut. We provide mortgage origination services including conventional, FHA, VA, USDA, jumbo, and other loan programs. Our online portal allows borrowers to submit applications, upload documents, and track loan progress.

3. SMS/Text Messaging Terms

AFC Mortgage Group — SMS Messaging Program

  1. AFC Mortgage Group LLC uses SMS text messaging to communicate with mortgage borrowers throughout the loan process. Messages include loan status updates, document requests, appointment reminders, closing notifications, and post-closing follow-ups.
  2. You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at (203) 452-9899 or afc@afcmortgagegroup.net.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your loan status and activity. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: crm.afcmortgagegroup.net/privacy-policy

4. Online Portal

Access to our borrower portal requires authentication. You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.

5. Accuracy of Information

You agree to provide truthful, accurate, and complete information in your mortgage application and all supporting documents. Providing false or misleading information may result in denial of your application and may constitute federal fraud under applicable law.

6. Electronic Signatures

By using our electronic consent and signature features, you agree that your electronic signature carries the same legal weight as a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act).

7. Limitation of Liability

AFC Mortgage Group LLC provides mortgage brokerage services and does not guarantee loan approval, specific interest rates, or closing timelines. All loan approvals are subject to investor and underwriting guidelines. Rate quotes are estimates and may change based on market conditions and loan characteristics.

8. Changes to Terms

We reserve the right to update these terms at any time. Material changes will be communicated through our portal or via email. Continued use of our services after changes constitutes acceptance of the updated terms.

9. Contact Us

For questions about these terms:

  • AFC Mortgage Group LLC
  • 471 Monroe Turnpike, Monroe, CT 06468
  • Phone: (203) 452-9899
  • Email: afc@afcmortgagegroup.net
  • NMLS #2801